Terms & Conditions and Privacy documents can be found here

  • What benefits are there to pre-book our tickets?

    Pre-booking tickets ensures entrance to North Pole BC (we frequently  sell out) and bypasses the normal ticket lineup.

  • How does the 'Christmas Festival' differ from previous years?

    A. As many of our regular visitors already know, each year we change the way we operate to suit the environment we are in and this year is no exception!  With the huge space offered at Tradex we have created more of a festival atmosphere as we increase the size/quantity of our scenes and characters.


    In contrast to this expansion we have lowered our prices!


    To add to the festival spirit,  operating outside of North Pole BC (but still within Tradex) there is a midway offering rides at an additional cost as well as other vendors selling products.

  • What is included in the price of the entrance ticket?

    Entrance to North Pole BC,  it's attractions and free handouts we provide. Everybody gets to see Santa on his regular circuits around the Pole!

  • What is NOT included in the price of the entrance ticket?

    • Parking costs $6 per vehicle - payable to Tradex, $2 of which is going towards the Food Bank.
    • Rides in the Midway area - single and multi ride tickets available.
    • A teddy bear to create in the Toy Workshop - available to purchase whilst stocks last.
    • Professionally taken photos
  • Is a Santa visit included in the ticket price?

    A. Everybody will see Santa as he makes his regular tours around the Festival of Christmas. A limited number of Santa photos will be possible on a first come, first serve basis where Santa can, off course, have a brief one-to-one chat.

  • What can I expect to see/do at Tradex?

    North Pole BC's 'Festival of Christmas' is one part of several attractions at Tradex for the 2014 Christmas Season.


    An indoor Midway hosted by Canada's largest Midway providers, West Coast Amusements will be available for rides (at extra cost) to thrill and excite young and old.


    There are also Market Vendors with a choice of products to browse and purchase.


    You can also expect to be able to eat a selection of foods in Tradex's very reasonably priced food areas.

  • Do we have to pay for parking?

    Yes, very convenient parking within very easy reach of the main entrance costs $6 per vehicle per day.

  • How long is a typical visit?

    We advise 2 hours minimum for our Festival with additional time added for the other attractions within Tradex (midway, Market Vendors etc). Of course this depends on the individuals your group.

  • Can I change the time or date of my pre-booked tickets?

    Tickets are non refundable but in certain circumstances you may transfer your tickets to another person or group. Check terms and conditions for more information.

  • Can we bring food and drink inside Tradex?  Is there a restaurant?

    No outdoor food is permitted inside the Tradex complex. There is a restaurant available inside which serves a good selection of food and drink.

  • What facilities are there for those with disabilities?

    Tradex caters very well to people with disabilities. There are plenty of easy to reach washrooms ans all areas are wheelchair accessible. Including the eating areas.

  • Are pets, alcohol and smoking permitted?

    Sorry, no pets, alcohol, food or smoking is permitted within Tradex.

  • Do you accept credit cards?

    Yes we do. Most areas of Tradex including North Pole BC accepts major forms of credit card. You should check directly with the midway organizers as they may only take cash for many of the rides.

  • Can I pre-book our Santa Photo?

    A. Santa Photos will be on a first come, first serve basis.

  • I have heard there is a Midway.  Can you tell me more about it?

    A. The midway, along with other vendors, are operations outside of North Pole BC.  Please contact TRADEX directly for times and prices.

  • Check in times?

    Check-In time refers to North Pole BC's Festival of Christmas. You may enter and enjoy the other attractions within TRADEX at your convenience. Check open/close times.

Toll Free: 1 855 444 4539 | Fax: 1 604 898 9122 | Admin@NorthPoleBC.com

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Terms & Conditions, Privacy and Terms of Use Documents